How long will it take to receive my order?

Processing TimeOrders are processed and shipped within 1–3 business days after purchase.Shipping timeframes shown at checkout apply after the order has been processed and dispatched from our warehouse.UK OrdersShipped via Royal Mail. Delivery takes 1–3 business days. Next-day delivery is not guaranteed.Weekend Orders (UK)Orders placed on weekends ship the following week.European OrdersDelivery takes 3–7 working days. Delays may occur. Customs fees and import taxes may apply.USA OrdersDelivery takes 5–7 business days. Customs duties, taxes, and handling fees are not included in shipping costs and may be charged upon arrival by your local customs authority.This applies to all countries, including the USAInternational OrdersDelivery takes 5–7 business days. Delays may occur. Customs fees and import taxes may apply (excluding USA).Pre-OrdersShipped within the timeframe listed on the product page. Orders with pre-order items will ship together once all items are available.

How to track my order?

You can track your order using your order number or tracking number provided in your shipping confirmation email. Click on Track navigation or Chat with us.

Do you ship internationally?

Yes, we do ship internationally. The shipping fee may vary depending on your location however we do not ship to some countries in Africa, South Asia and Europe. Please speak to our human assistant or email us (support@kaiyaacosmetics.com)If everything is showing up as SOLD OUT it means we do not ship to your current location or we are out of stock (please check our social media for restock updates)

Are your products available on Amazon?

No, our products are only available through our official website.

What is your return and refund policy?

Returns & RefundsFor hygiene reasons, all products are non-returnable and all sales are final. We do not offer refunds under any circumstances, including dissatisfaction. For any questions, please contact support@kaiyaacosmetics.com.Damaged or Defective ItemsWe carefully package all orders to ensure they arrive in perfect condition. If your item is damaged, defective, or unsealed, you must contact us within 24 hours of delivery (based on tracking).Reports made after 24 hours cannot be reviewed or eligible for replacement.

How do i find my shade?

On each product page, you’ll find a “Find My Shade” section with an explainer video to help you choose the right match.You can also message us on Instagram DM for assistance. During live chat hours, you can contact us here as well.For the most accurate match, send a clear photo of your current foundation or powder on white paper in natural lighting, including the brand and shade name.

Are your products for sensitive skin

Yes, our products are suitable for sensitive skin.

How long does the makeup last?

Our products are created for extended wear and can last all day without frequent touch-ups when applied correctly.

Is this suitable for oily skin?

Yes, our waterproof formulas are suitable for all skin types, including oily skin, as they are designed to stay in place and resist breakdown.

Do I need primer and setting spray with this powder or foundation?

No, your makeup does not require primer or setting spray. It is best used without them, as our products are waterproof and hold strongly on their own.

Can I build coverage with this foundation/powder?

Yes, our products are buildable, allowing you to achieve anything from light to full coverage.

How do I remove waterproof makeup?

We recommend using an oil-based cleanser or makeup remover to gently break down the product.

Is it better to use pressed powder first?

No, for best results, use our setting powder on its own as your final step.

Is the setting powder waterproof or sweat-proof?

Yes, it is both waterproof and sweat-proof, designed to stay in place all day.

Will it cause flashback in photos?

No, it is silica-free and designed to avoid flashback.

Yes, suitable for acne-prone skin. Patch testing is advised.

Can I wear sunscreen or use oily products with your powder?

Due to the oily contents found in sunscreen and other oil-based products, we do not recommend mixing them with our powder. Oils may affect the consistency of the formula and can interfere with the powder’s waterproof properties and overall effectiveness.

‘CRYO SEAL’ WATERPROOF FOUNDATION

Flawless Foundation That Actually Stays

Say goodbye to streaky, patchy foundation that fades the moment you sweat, cry, or go near water. Our smudge-proof, waterproof and sweat-proof keeps your makeup looking fresh, flawless, and unstoppable all day.

No More Touch-Ups: Your foundation stays put from morning coffee to evening plans.
All-Weather Proof: Rain, sweat, and tears won’t ruin your look.
Confidence in Every Moment: Smudge-proof and transfer-proof, so you can hug, shake hands, and go about your day without worry.

Stop worrying about your makeup and start living confidently. This is the foundation that finally keeps up with YOU.

This foundation delivers a smooth matte finish, though it is not transfer-proof or oil-control certified. Some transfer may occur when blotting or patting the skin; however, the foundation remains intact and evenly applied. It does not appear patchy, uneven, or smudged, maintaining a freshly applied look even after contact.

Aqua,Isononyl Isononanoate,Squalane,Tridecyl Trimellitate,
Butylene Glycol,Polyglyceryl-3 Diisostearate,Isohexadecane,
Propylene Glycol,Ethylhexyl Salicylate,Boron Nitride,
Triethoxycaprylylsilane,Silica,CI 77891,Glycerin,Disteardimonium Hectorite,Betaine,CI 77491,Sodium Chloride,CI 77492,Sodium Hyaluronate,Phenoxyethanol,1,2-Hexanediol,CI 77499,Tocopherol,
Olea Europaea

Warm Undertones (Yellow/Golden/Peach)

Honey
Hazelnut
Custard
Toffee
Caramel
Guava
Sunset
Almond
Cocoa

Olive (Grey) Undertones

Frost
Sugar

Cool (Pink/Red) Undertone

Truffle
Ginger
Fudge
Espresso

Neutral Undertone

Almond
Pecan
Chestnut
Brownie

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Our products are shipped from our warehouses in Asia.
Please allow 1–3 business days for order processing before dispatch.

Processing time does not include weekends or public holidays.

Shipping Methods & Timeframes:

Estimated delivery times for orders shipping to Canada, Australia, the Netherlands, New Zealand, the United Kingdom, and the United States are typically 6–12 business days after dispatch. Delivery timeframes are estimates only and are not guaranteed.
Orders placed on weekends will ship the following week.
All applicable customs duties, taxes, tariffs, and import fees are paid in advance, so customers should not be required to pay any additional charges upon delivery.
Please note that parcels may occasionally be held by local customs or government authorities for inspection. While this is uncommon, it may result in delays beyond the estimated delivery timeframe.
International Estimated delivery: 5-7 working days (excludes weekends). This is Not Guaranteed and Some delays are expected

FIND MY SHADE

Customer Reviews

Frequently Asked Questions