Makeup that. Don't. Move
ABOUT US
Over 3000+ customers (and counting) have trusted Kaiyaa Cosmetics to keep their makeup flawless no matter the weather, sweat, or tears.
KAIYAA COSMETICS IN ACTION
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Frequently asked questions
How do i find my Shade?
You can find on the product page the section 'Find my shade' where their will be an explainer video or you can contact us via Instagram DM to help with your shade match
Are your products for sensitive skin and do they have any fragrances in them
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Processing time: 1-2 business days
Shipping Methods & Timeframes:
- Shipped via Royal Mail. Tracked delivery is 1–3 business days, and we try aim for next-day delivery. However not Guaranteed
Orders placed on weekends will ship the following week. - European Estimated delivery: 3–7 working days (excludes weekends). This is not Guaranteed and Some delays are expected
- International Estimated delivery: 5-7 working days (excludes weekends). This is Not Guaranteed and Some delays are expected
Pre-Orders:
All pre-orders will be shipped between the dates listed on the product page.
If your order contains both in-stock and pre-order items, the entire order will be shipped once the pre-order item becomes available.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase at checkout
What is the return policy?
If your powder does not perform as promised within 15 days of delivery, we will refund your purchase, however you are required to send the product back to us in full and good condition. Please email us at support@kaiyaacosmetics.com so we can assist you. Inspection of the product will be conducted before claim is accepted.
Please refer to our policy to learn more : Refund policy – KAIYAA COSMETICSCLICK HERE
Intentional design
Everything we do starts with why
Made with care
We believe in building better
A team with a goal
Real people making great products
We make things that work better and last longer.